Managed I.T Solutions
Managed I.T,
Month-by-Month Freedom.
No Lock-in Contracts
Stay because you're happy, not because you're locked in.
Proactive, Not Break-Fix
We look after your systems before problems find you.
What's Included
Everything Your Business Needs, Nothing It Doesn't
Proactive Monitoring & Maintenance
Regular health checks and maintenance that keep your computers and systems running smoothly.
Patching & Updates
Operating system and software updates applied carefully, so you stay secure without the disruption.
Microsoft 365 Administration
Users, licences, mailboxes, Teams and SharePoint, managed for you from day to day.
Security & Email Protection
Business-grade endpoint protection, email security and sensible policies that protect your people and data.
Managed Backup & Recovery
Full end-to-end managed backups, including monitoring, testing and restores when you need them.
Network, Wi-Fi & VPN
Management of your gateways, switches, Wi-Fi and secure VPN access for remote staff.
Helpdesk & Remote Support
Email helpdesk@alliance-net.com.au for tracked tickets, with fast, secure remote sessions to resolve issues.
Onboarding, Hardware & Reviews
Smooth staff onboarding and offboarding, honest hardware advice and procurement, and regular reviews of your setup.
Flexible by Design
Month-by-Month Freedom
No Lock-in Contracts
Plans run month to month. If you ever decide to move on, we simply ask for 30 days' notice as a courtesy.
Tailored to You
Choose only the services your business needs. No bundles padded with extras you'll never use.
Scale Up or Down
Add services, users or devices as you grow, or scale back when things change. Simply let us know.
Stay Because You're Happy
Our relationship rests on the quality of our care, not on fine print.
Service Levels
Support That Scales With You
Sole Traders
Practical, affordable support for one-person businesses, so you can focus on your work, not your technology.
Small Teams
Everything a small office needs, from Microsoft 365 and email security to devices and Wi-Fi, looked after for you.
Established Businesses
Structured, proactive management for larger teams, with documented systems, onboarding processes and regular reviews.
100+ Staff
Proven capability to support organisations with more than 100 internal staff, with the same personal care our smallest clients enjoy.
Who It's For
From Sole Traders to 100+ Staff
Accounting & Law Firms
Secure, reliable systems for practices that handle sensitive client information every day.
Builders & Trades
Dependable email, devices and remote access for teams working across sites and on the road.
Hospitality
Robust networks and guest Wi-Fi for hotels and venues where connectivity is part of the service.
Media Businesses
Fast, well-managed systems for creative teams that work with large files and tight deadlines.
How It Works
Simple, Personal, Unhurried
- A friendly conversation. We start by getting to know your business, your people and what matters to you. There is never a hard sell.
- Review and plan. We review your current setup, explain any risks in plain English and recommend only what you truly need.
- Smooth onboarding. We document your environment, tidy up loose ends and bring your systems under our care, with minimal disruption.
- Ongoing care. Proactive maintenance, a responsive helpdesk and regular reviews, month by month, for as long as we’re the right fit for you.
Why Alliance-NET
Why Businesses Choose Us
Boutique by Design
A small, dedicated team that knows you and your business by name.
Client-First, Always
We'll always do what's right for you, even when it isn't the most profitable path for us.
Flexible, Never Locked In
Month-to-month plans tailored to your needs, with the freedom to change as you do.
Security & Plain English
Security at the core of everything we do, explained clearly and without jargon.
FAQ
Common Questions
Plans & Flexibility
Do I have to sign a long-term contract?
No. Our managed I.T plans run month to month, with no lock-in contracts. If you ever decide to move on, we simply ask for 30 days' notice as a courtesy.
Can I change my plan later?
Yes. You can add or remove services, users or devices as your business changes. Simply let us know and we'll adjust your plan.
Pricing
How much does managed I.T cost?
Every business is different, so every plan is tailored. Give us a call on (1800) 30 22 32 and we'll put together a tailored price for you.
Will I pay for services I don't need?
No. Every plan is tailored, so you only pay for the services your business actually uses.
Getting Started
What happens in the first conversation?
We simply get to know your business and how you use technology today. There's no hard sell and no obligation.
What does onboarding involve?
We document your systems, tidy up any loose ends and bring everything under our care, keeping disruption to your day to a minimum.
Support
How do I get support once I'm a client?
Email helpdesk@alliance-net.com.au to log a tracked ticket, or call (1800) 30 22 32. Our standard support hours are 9am to 5:30pm, Monday to Friday, and 24/7 support is available for businesses that need it.
Do you offer on-site support?
Yes. We provide remote support across NSW, Victoria and Queensland. Our team is based in Sydney, where we offer on-site support, and we make quarterly on-site visits to Melbourne and Brisbane.
Let's Talk
Managed I.T, On Your Terms
Every plan is tailored. Call (1800) 30 22 32 for a tailored price, or get in touch and we’ll come back to you.